Service Agreement & Terms of Service

Effective date: March 30, 2026 · Last updated: August 24, 2026

Please read this agreement carefully before using QuantGlide (“the Service”). QuantGlide is a product of Riptide Trading LLC, a limited liability company registered in the Commonwealth of Pennsylvania (“we”, “us”, “our”). By subscribing to any plan and agreeing to these terms at checkout, you (“Client”, “you”) enter into a binding agreement with Riptide Trading LLC. If you do not agree, do not use the Service.

Important: Riptide Trading LLC and its QuantGlide product are automation, research, and informational tools only. Riptide Trading LLC is not a registered investment adviser, broker-dealer, or financial institution. Nothing in this agreement or on our platform constitutes investment advice. All fees and amounts stated in this agreement are in United States Dollars (USD).

1. Description of Service

Riptide Trading LLC operates QuantGlide, which offers two service plans:

1.1 Automated Trading (“the Bot”)

An automated trade execution platform that connects to your brokerage account and places options trades on your behalf according to a predefined, rules-based strategy on the S&P 500 index (SPX). Brokerage connectivity is provided either through a direct integration with your broker or through our third-party connectivity partner, Trade It (see Section 6). Supported brokers are listed at checkout and may change over time as integrations are added or retired.

The Bot operates autonomously during market hours based on its internal rules. You retain full custody of your funds at all times. Riptide Trading LLC does not hold, manage, or have any ownership interest in your brokerage account or its assets.

1.2 Signals Plan

A paid subscription service that delivers trade signal alerts via a private Discord channel (“Signals”). Signals include trade ideas, entry/exit levels, and strategy commentary based on QuantGlide's rules-based SPX options strategy.

Signals are informational only. They do not constitute trade recommendations, investment advice, or instructions to buy or sell any security. You are solely responsible for deciding whether and how to act on any signal, and for independently validating every signal before acting. Riptide Trading LLC does not execute trades on your behalf under the Signals plan and makes no representation that any signal is suitable for you.

Access to the Signals Discord channel requires a valid Discord account. You must provide your Discord username at checkout. Access is granted to the Discord account associated with the username you provide and is non-transferable. If you need to change your Discord username, contact us at support@quantglide.com.

2. Fees & Billing

2.1 Automated Trading — Fees

In exchange for (i) a limited license to use the QuantGlide software, including the code, strategy rules, logic, and associated intellectual property (the “Software License”), and (ii) services by which Riptide Trading LLC operates the Software against your brokerage account connection (the “Execution Services”), you agree to pay Riptide Trading LLC the fees displayed at checkout. Fee components that may apply to your plan include any combination of the following, as specified at checkout:

License Fee. A one-time fee paid at enrollment in consideration of (a) the grant of the Software License and (b) initial setup of the Execution Services — broker integration, account provisioning, configuration, and initial onboarding support. The License Fee is governed by Section 2.4 and is due regardless of trading results. (Labeled “Setup Fee” at checkout and on invoices issued before August 25, 2026; both labels refer to this same fee.)
Platform Fee. A recurring fee paid in consideration of the ongoing Execution Services — running the Software against your broker connection and maintaining the related execution infrastructure. It is billed as a subscription in advance via Stripe at the interval and amount stated at checkout (currently monthly). The Platform Fee is due regardless of trading results.
Output-Indexed License Royalty. A variable royalty paid in consideration of continued use of the Software under the Software License, equal to 20% of positive Output (as defined in Section 2.2) generated by the Software in your connected account, calculated on a rolling monthly basis. The royalty is indexed to Software Output. (Presented at checkout and in marketing materials as the “20% revenue share.”)

The specific fee components applicable to your account — and their amounts — are those displayed and accepted at checkout for your selected plan. The standard Automated Trading plan currently consists of the one-time License Fee, the monthly Platform Fee, and the Output-Indexed License Royalty; Riptide Trading LLCmay at any time introduce plans with different or additional fee components. Riptide Trading LLC reserves the right to change pricing with at least 30 days' notice; price changes take effect at the start of your next billing cycle.

Nature of the fees. All fees under this Section — the License Fee, the Platform Fee, and the Output-Indexed License Royalty — are paid in consideration of the Software License and the Execution Services. They are not paid in consideration of investment advice, portfolio management, asset management, financial planning, or any fiduciary service. For the avoidance of doubt, the Output-Indexed License Royalty is a component of license consideration and is not intended to be, and shall not be construed as, an advisory fee, management fee, or performance-based compensation within the meaning of the Investment Advisers Act of 1940 or any analogous state statute, and no advisory or fiduciary relationship arises from its payment. See Section 4.

2.2 Output-Indexed License Royalty — Calculation

“Output” means the sum of all closed-trade profit and loss attributed to the Software in your connected account during the billing period, after commissions and exchange fees. Unrealized positions are excluded. Output may be positive or negative. Trades you place manually are not attributed to the Software and are excluded from Output entirely — profits and losses alike — as described in Section 10.

Where your broker or connectivity provider does not report itemized commission data to us, Riptide Trading LLC deducts a standardized commission-and-fee allowance — currently $2.00 per spread opened by the Software — in calculating Output. The allowance is applied in your favor: it reduces Output and therefore the royalty.

To avoid charging the royalty during periods of net negative Output, the royalty is applied only to incremental positive Output above the prior billing peak (the “Prior Billing Peak”). Specifically:

At the close of each billing period, we calculate cumulative Output since the Prior Billing Peak was last set.
If cumulative Output is positive and exceeds the Prior Billing Peak, the royalty is applied to the incremental Output above that peak, and the Prior Billing Peak is reset upward to the new cumulative total.
If a billing period closes flat or negative, no royalty is due for that period, and the Prior Billing Peak does not reset downward — it only moves up.
The Prior Billing Peak resets to zero only upon full termination of the Software License under this agreement.

Example: You sign up April 5 before 5:00 PM ET. At the close of the period on May 5, the Software has produced Output of $2,000. Royalty = $400 (20% of $2,000). Prior Billing Peak = $2,000. At the June 5 close, cumulative Output is $1,500. Royalty = $0; Prior Billing Peak remains $2,000. At the July 5 close, cumulative Output is $2,300. Royalty = $60 (20% of the $300 above the $2,000 Prior Billing Peak).

The Output-Indexed License Royalty is calculated and settled via Stripe's usage-based billing on a rolling basis — exactly one month after your signup date, and every month thereafter. Each billing period closes at 5:00 PM ET on the settlement date, regardless of when during the day you signed up. Trading activity that occurs on your signup date prior to 5:00 PM ET is included in your first billing period only if you signed up before 5:00 PM ET that day; signups after 5:00 PM ET begin accruing Output the following trading day. If a billing attempt fails, we will retry per Stripe's standard retry schedule. Failure to pay may result in suspension or termination of the Service.

If the Software produces no net positive Output above the Prior Billing Peak in a given billing period, no royalty is due for that period. The License Fee and the Platform Fee remain due regardless of Output.

2.3 Signals Plan — Subscription Fee

Access to the Signals plan requires a recurring subscription fee billed via Stripe at the rate displayed at checkout. Subscription fees are billed in advance on a recurring basis (monthly or as otherwise stated at checkout).

Subscription fees are non-refundable. You will continue to have access to the Signals Discord channel until the end of your current paid billing period, even if you cancel before then.

Riptide Trading LLC reserves the right to change subscription pricing with at least 30 days' notice. Price changes take effect at the start of your next billing cycle. If you do not agree to a price change, you may cancel before the new price takes effect.

2.4 License Fee

The Automated Trading plan requires a one-time, non-recurring license fee (“License Fee”) payable at the time of enrollment. The License Fee is displayed at checkout before you complete your purchase. (Purchases made before August 25, 2026 labeled this fee the “Setup Fee” at checkout; both labels refer to the same fee, governed by this Section.)

The License Fee is paid in consideration of (a) the grant of the Software License and (b) initial setup of the Execution Services, including account setup, configuration, broker integration, and initial onboarding support provided by Riptide Trading LLC.

Refund policy — License Fee:

Non-refundable if setup fails for reasons outside Riptide Trading LLC's control. If onboarding cannot be completed due to circumstances beyond Riptide Trading LLC's reasonable control — including but not limited to: broker account ineligibility, insufficient options trading approval, failure to meet broker margin requirements, rejection or delay by your brokerage, your failure to provide required account credentials or authorizations in a timely manner, or hardware or software issues on your end — the License Fee is non-refundable.
Refundable only if Riptide Trading LLC is unable to deliver. If Riptide Trading LLC determines, in its sole reasonable judgment, that it is technically unable to complete your onboarding due to a cause solely within Riptide Trading LLC's control (e.g., a material incompatibility introduced by Riptide Trading LLC that cannot be resolved),Riptide Trading LLC will refund the License Fee in full. This is the sole circumstance under which the License Fee is fully refundable.
Withdrawal during onboarding. If you elect not to proceed after significant setup work has been performed by Riptide Trading LLC, the License Fee is generally non-refundable. Riptide Trading LLC will, in its reasonable discretion, consider partial refunds on a case-by-case basis based on the stage of onboarding at which withdrawal occurred and the work already performed.

By paying the License Fee, you acknowledge that you have reviewed your broker account eligibility, trading permissions, and margin requirements, and that you meet the Account Requirements set forth in Section 7.

2.5 Discounts & Promotional Pricing

Riptide Trading LLC may, at its sole discretion, offer promotional discounts, introductory rates, referral credits, or other reduced-price arrangements (“Discounts”) from time to time. All Discounts are subject to the following conditions:

Brokerage-specific: Any Discount is offered solely in connection with the brokerage integration under which it was presented and accepted at checkout. Discounts may not be transferred, applied to, or redeemed under any brokerage other than the one specified at the time the offer was made.
Non-transferable: Discounts are personal to the account holder and may not be transferred to another person or account.
No stacking: Only one Discount may apply to a given subscription at a time, unless Riptide Trading LLC explicitly states otherwise in writing.
Subject to change or withdrawal: Riptide Trading LLC may modify or discontinue any Discount at any time. Any Discount already applied to an active subscription will be honored for the duration of the billing period in which it was applied, unless the Discount terms specify otherwise.
Expiration: Promotional pricing may have an expiration date stated at the time of the offer. Upon expiration, your plan automatically reverts to the then-current standard pricing for that brokerage integration.

2.6 Chargebacks & Payment Disputes

If you have a concern about a charge, please contact us at support@quantglide.com before initiating a chargeback with your bank or card issuer. We will investigate and resolve legitimate billing issues promptly.

You agree not to initiate a chargeback for fees that were properly owed under this agreement. Chargebacks filed for fees legitimately earned (including the License Fee, the Platform Fee, and the Output-Indexed License Royalty computed per this agreement) will be contested with supporting documentation. Riptide Trading LLC reserves the right to immediately suspend or terminate your access to the Service upon receipt of a chargeback notice, and to recover any reasonable costs incurred in the dispute process, including any fees charged by the payment processor.

3. Cancellation & Refunds

You may cancel any plan at any time. There are no lock-in periods or cancellation penalties. Cancellation is designed to be as straightforward as signup.

3.1 Automated Trading Cancellation

How to cancel: You may cancel by (a) revoking QuantGlide's access at your broker (the exact steps depend on your broker — typically via OAuth or connected-apps settings, or, for Trade It integrations, by unlinking the Trade It connection), AND (b) emailing us at support@quantglide.com. We will confirm cancellation and halt any further billing within two (2) business days of receiving your written notice. If you have not received confirmation within that period, please re-send your notice to ensure delivery.
Effective moment: Cancellation takes effect at the timestamp of the later of (a) your broker-side disconnection, or (b) your written notice to us (the “Cancellation Moment”). Output realized prior to the Cancellation Moment is included in the final royalty calculation; Output realized after is excluded.
License Fee: The License Fee is non-refundable on cancellation, except as provided in Section 2.4.
Platform Fee: The Platform Fee is non-refundable. You retain access to the Software until the end of your current paid billing period unless you request earlier termination.
Prorated royalty: If you cancel before the end of a billing period, the Output-Indexed License Royalty for that period is calculated based on Output from the start of that period through the Cancellation Moment.
No retroactive refunds: Fees already paid for prior billing periods are non-refundable.

3.2 Signals Plan Cancellation

How to cancel: You may cancel by emailing us at support@quantglide.com. We will confirm cancellation and halt future billing within two (2) business days of receiving your notice.
Upon cancellation, you retain access to the Signals Discord channel until the end of your current paid billing period. After that, your paid role and channel access will be automatically revoked.
No refunds: Subscription fees are non-refundable. No partial-month refunds or credits will be issued.

4. No Investment or Financial Advice

Riptide Trading LLC does not provide investment advice, financial advice, tax advice, legal advice, or any personalized guidance of any kind. Riptide Trading LLC is a software and execution services provider, not an investment adviser, broker-dealer, commodity trading adviser, or fiduciary.

Software, not advice. The Bot executes a fixed, pre-disclosed, rules-based program that you — the Client — independently selected. The Bot does not make discretionary or individualized investment decisions tailored to your specific financial circumstances. It applies the same rules to every account regardless of the account holder's identity, goals, or tax situation.
You are the principal and sole decision-maker. By enrolling, you independently determine that the Service is suitable for you and authorize QuantGlide to execute the rules-based program in your account. Riptide Trading LLC is not making that suitability determination for you. You may revoke access at any time at the broker level.
License and execution, not advisory compensation. All fees under Section 2 — including the License Fee, the Platform Fee, and the Output-Indexed License Royalty — are paid in consideration of a limited license to the Software and for the Execution Services. They are not paid in consideration of investment advice, portfolio management, asset management, financial planning, or any fiduciary service, and no advisory or fiduciary relationship arises from their payment.
The trading strategy executed by the Bot and the trade signals delivered through the Signals plan are based on a fixed, rules-based system. They are not tailored to your individual financial situation, investment goals, risk tolerance, or tax position.
Nothing on our website, in our communications, in the operation of the Bot, or in any signal delivered through Discord constitutes a recommendation to buy, sell, or hold any security or financial instrument.
Riptide Trading LLC is not registered with the SEC, FINRA, NFA, or any other financial regulatory body as an investment adviser, broker-dealer, or commodity trading adviser.
You acknowledge that you are not relying on Riptide Trading LLC for investment advice and that you have independently evaluated the suitability of the Service in light of your own circumstances, including by consulting your own advisers as you deem appropriate.

5. Risk Disclosure

Trading options, including SPX index options, involves substantial risk of loss and is not appropriate for all investors. You can lose some or all of your invested capital. Past performance — whether actual or simulated — is not indicative of future results.

Options are leveraged instruments. Losses can be rapid and substantial.
Backtested or historical performance data shown on our platform is simulated and subject to inherent limitations, including the benefit of hindsight.
Market conditions, liquidity, slippage, and execution quality in live trading may differ materially from backtested results.
The Bot may continue to place trades even during periods of high volatility or adverse market conditions, unless its internal risk filters prevent entry.
Signals are provided for informational purposes only. Acting on any signal is entirely at your own risk. Past signal performance does not guarantee future results.
You are solely responsible for ensuring that your account is adequately funded and that you understand the risks involved.

6. Brokerage Account & Connectivity

To use the Service, you must maintain an active brokerage account with a supported broker and authorize QuantGlide to execute trades on your behalf. Connectivity is provided either through a direct integration with your broker (Section 6.1) or through our third-party connectivity partner, Trade It (Section 6.2). Connection methods and client responsibilities vary by integration as described below.

6.1 Direct Broker Integrations

Connection to your brokerage is established through the broker's supported authorization flow (typically OAuth or equivalent). Your brokerage credentials are never shared with or stored by Riptide Trading LLC. Access is limited to the trade execution permissions granted through that flow.
You can revoke Riptide Trading LLC's access at any time through your brokerage account settings. Revocation immediately stops the Bot from placing further trades.

6.2 Trade It Integrations

Certain supported brokers connect to the Service through Trade It, an independent third-party brokerage-connectivity provider (“Trade It”). The brokers available through Trade It are listed at checkout and may change as integrations are added, modified, or retired.

Authorization through Trade It. When you connect a broker through Trade It, you authorize the connection through Trade It's account-linking flow. Your brokerage login credentials are provided to and handled by Trade It and/or your broker — never by Riptide Trading LLC. Riptide Trading LLC receives only the connection tokens and the account and trade data necessary to operate the Service.
Trade It's own terms apply. Your use of Trade It's connectivity is additionally governed by Trade It's own terms of service and privacy policy, which you accept when you complete Trade It's linking flow. Riptide Trading LLC is not a party to your agreement with Trade It and is not responsible for Trade It's acts or omissions.
Independent third party. Trade It is not an affiliate, agent, or subcontractor under Riptide Trading LLC's control. Riptide Trading LLC does not control, and is not liable for, Trade It's availability, security, order routing, data accuracy, or latency. Order placement, modification, and cancellation through a Trade It connection depend on Trade It's systems and your broker's systems functioning correctly.
Feature availability. Broker integrations offered through Trade It may have reduced functionality relative to direct integrations (including limited dashboard, reporting, and performance-tracking features), may experience execution or data differences, and may be modified, suspended, or discontinued at any time with or without notice. By connecting through a Trade It integration you accept these limitations.
Discontinuation. If Trade It or a broker terminates or materially degrades the connectivity on which a Trade It integration depends, Riptide Trading LLC may suspend or retire that integration. In that event Riptide Trading LLC will notify you and, where practicable, offer migration to another supported integration. Retirement of an integration is not a breach of this agreement; fees already earned remain due per Sections 2 and 3.
Revocation. You may disconnect at any time through your broker's security or connected-apps settings and/or by unlinking the connection through Trade It. Disconnection stops the Bot from placing further trades through that connection.
Data flow. To operate the Service through Trade It, account and trading data (positions, balances, orders, and executions) passes through Trade It's systems. Trade It's handling of that data is governed by Trade It's privacy policy.

6.3 General

Riptide Trading LLC is not affiliated with any brokerage. Your brokerage relationship is governed exclusively by your broker's own terms and agreements.
You remain solely responsible for all activity in your brokerage account, including any trades placed by the Bot.
You are responsible for maintaining any broker-side or connectivity-provider-side configuration required for the Bot to operate (active connection authorizations, API permissions, options trading approvals, and similar settings). Failure to maintain this configuration may result in missed trades for which Riptide Trading LLC bears no liability.

7. Account Requirements

You must be at least 18 years old to use the Service.
You must be legally permitted to trade options in your jurisdiction. It is your responsibility to ensure compliance with all applicable local laws and regulations.
Automated Trading minimum. The Automated Trading plan requires a minimum account balance of $5,000 USD at the time of enrollment. Riptide Trading LLC may, in its reasonable discretion, decline to onboard or continue servicing an account that falls below the minimum. If your account balance falls below the minimum during the course of service, Riptide Trading LLC may pause trading until the balance is restored.
A minimum account balance sufficient to margin SPX spread positions is also required as a broker-side matter. We recommend at least $525 available margin for the smallest spread size. Riptide Trading LLC is not responsible for trades rejected by your broker due to insufficient margin.
You must have options trading approval at the level required to trade SPX spreads on your broker (typically the level that permits multi-leg spreads).

8. Client Representations & Warranties

By using the Service, you represent and warrant to Riptide Trading LLC that:

You are at least 18 years old and have the legal capacity to enter into this agreement.
You are the true beneficial owner of the brokerage account connected to the Service, and the funds in that account are your own. You are not trading on behalf of any other person or entity without proper authorization, and you are not operating a commodity pool, hedge fund, or collective investment vehicle in which third-party funds are pooled.
You are not a resident of, citizen of, or physically located in any jurisdiction subject to U.S. comprehensive sanctions, and you are not on any U.S. government list of prohibited or restricted parties (including OFAC SDN, SSI, or equivalent). You will not use the Service in violation of any applicable export control or sanctions law.
You are legally permitted to trade options in your jurisdiction and to use the Service as contemplated under this agreement.
You have independently evaluated the Service and determined it is suitable for you. You understand options trading carries substantial risk and you can afford to lose the capital you deploy into the Service.
You will not use the Service for any illegal purpose, to launder funds, to evade taxes, or in violation of any applicable law or regulation.

9. Acceptable Use

You agree not to, and not to permit any third party to:

Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or trading logic of the Service, except to the extent such restriction is prohibited by applicable law.
Copy, redistribute, resell, sublicense, or make the Service available to any third party, whether for commercial gain or otherwise.
Share your login credentials, connection tokens, or Service access with any other person.
Use the Service to trade on behalf of any third party or pooled vehicle without express written authorization from Riptide Trading LLC.
Scrape, crawl, or use automated means to extract data from the Service or any related system beyond the APIs Riptide Trading LLC makes available to you.
Attempt to interfere with, disrupt, or evade the royalty tracking, billing systems, Prior Billing Peak calculations, or attribution logic of the Service.
Use the Service in a manner that violates applicable law, infringes any third party's rights, or could damage, disable, overburden, or impair the Service.

Violation of this Section constitutes a material breach and may result in immediate suspension or termination of the Service under Section 18.

10. Manual Trading & Trade Attribution

You are free to place, modify, and close your own trades (“Manual Trades”) in the brokerage account connected to the Bot. There is no restriction on manual trading. The following attribution rules apply:

Manual Trades are not counted. Manual Trades are not attributed to the Software. They are excluded entirely from Output and from the Output-Indexed License Royalty calculation — both profits and losses — and they are excluded from any performance figures, dashboards, or track-record metrics associated with the Service.
Manual Trades are at your own risk. Manual Trades are your sole responsibility. Riptide Trading LLC has no obligation to monitor, manage, hedge, close, or warn you about any Manual Trade, and bears no liability for losses arising from Manual Trades, including losses caused by the interaction of Manual Trades with positions opened by the Software (for example, margin consumed by Manual Trades causing Software orders to be rejected or resized).
Software positions remain Software positions. A position opened by the Software remains attributed to the Software through its close for Output purposes, whether it is closed by the Software, by expiration, or manually by you. If you manually modify or close a Software-opened position, the resulting realized P&L on that position is included in Output, and the consequences of your intervention (including a worse outcome than the Software's rules would have produced) are yours alone.
Attribution records. Riptide Trading LLC identifies Software activity using order metadata, timestamps, and its own execution records. Riptide Trading LLC's attribution records control for billing purposes absent manifest error. If you believe a trade has been misattributed, contact us at support@quantglide.com and we will review in good faith.

While not required, dedicating a separate account or sub-account to the Bot keeps attribution and your own record-keeping cleanest. Most brokers allow you to open a sub-account at no cost from your account dashboard.

11. Tax Responsibility

You are solely responsible for all federal, state, local, and foreign tax consequences arising from your use of the Service and the trading activity in your brokerage account. Riptide Trading LLC does not provide tax advice, does not issue 1099s or equivalent tax documents for trading activity, and does not calculate your tax liability. All trading-related tax documents are issued by your broker. You are encouraged to consult a qualified tax professional regarding your specific situation.

12. Privacy & Data

Riptide Trading LLC processes personal data — including your email address, Discord username, payment information (handled by Stripe), brokerage connection tokens (handled through your broker's authorization flow or, for Trade It integrations, by Trade It), and trading activity metadata — in order to operate the Service. For Trade It integrations, account and trading data passes through Trade It's systems as described in Section 6.2.

We do not sell your personal data. We retain trading activity records for as long as required by law and for our legitimate business purposes (including tax records, billing reconciliation, and service improvement). You may request deletion of personal data that is not subject to a legal retention requirement by contacting us at support@quantglide.com.

A more detailed privacy policy may be published separately. In the event of any conflict between this Section and a separately published privacy policy, the separately published privacy policy governs.

13. Warranty Disclaimer

The Service is provided “AS IS” and “AS AVAILABLE” without warranty of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by applicable law, Riptide Trading LLC expressly disclaims all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing, course of performance, or usage of trade.

Without limiting the foregoing, Riptide Trading LLC does not warrant that the Service will be uninterrupted, timely, secure, or error-free; that any particular trade will be executed or filled at any particular price; that the Bot will achieve any level of profitability; or that the Service will meet your specific expectations or financial goals. Any reliance on the Service is at your sole risk.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Riptide Trading LLC, its owners, employees, contractors, and affiliates shall not be liable for:

Any trading losses incurred in your brokerage account.
Loss of profits, revenue, or data.
Any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
Service interruptions, technical failures, broker API outages, Trade It or other third-party connectivity-provider outages, Discord outages, or any connectivity issues that prevent the Bot from trading or signals from being delivered.
Any losses arising from Manual Trades, as described in Section 10.
Errors in trade execution caused by exchange issues, broker-side rejections, or market disruptions.
Any trading losses resulting from acting on signals delivered through the Signals plan.

In no event shall Riptide Trading LLC's total cumulative liability to you exceed the greater of (a) the total fees (License Fee, Platform Fee, and/or Output-Indexed License Royalty) paid by you to Riptide Trading LLC in the twelve (12) months preceding the claim, or (b) one hundred dollars ($100).

15. Indemnification

You agree to indemnify, defend, and hold harmless Riptide Trading LLC, its owners, employees, contractors, affiliates, successors, and assigns from and against any and all third-party claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

Your use of, or inability to use, the Service.
Your breach of any provision of this agreement.
Your breach of any representation or warranty under Section 8.
Your violation of any applicable law, regulation, or third-party right.
Any trading activity in your brokerage account, whether initiated by the Bot or manually by you.
Any gross negligence or willful misconduct by you in connection with the Service.

Riptide Trading LLC reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with Riptide Trading LLC in asserting any available defenses.

16. Intellectual Property

All trading logic, software, algorithms, and content associated with QuantGlide are the exclusive intellectual property of Riptide Trading LLC. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial trading in your own brokerage account. You may not reverse-engineer, copy, resell, sublicense, or make the Service available to any third party. All rights not expressly granted are reserved to Riptide Trading LLC.

17. Force Majeure

Neither party shall be liable for any failure or delay in performance under this agreement (other than payment obligations) that is caused by events beyond that party's reasonable control, including but not limited to: acts of God, war, terrorism, civil unrest, pandemic or public health emergency, government action, exchange or clearinghouse halts, broker outages, internet or telecommunications outages, third-party service provider failures (Stripe, Discord, Trade It, cloud infrastructure, etc.), cyberattacks, or any other event of similar character. The affected party shall notify the other party as soon as reasonably practicable and shall use commercially reasonable efforts to mitigate the impact.

18. Termination & Survival

Either party may terminate this agreement at any time. Riptide Trading LLC reserves the right to suspend or terminate your access to the Service immediately, without notice, if:

You breach any term of this agreement.
You fail to pay outstanding fees after reasonable notice.
We determine, in our sole reasonable discretion, that continued service poses unacceptable legal, regulatory, financial, or operational risk.

Upon termination, outstanding prorated fees remain due and payable per Section 3. Discord channel access and paid roles will be revoked upon termination.

Survival. The following Sections survive termination or expiration of this agreement: 2.6 (Chargebacks), 4 (No Advice), 5 (Risk), 8 (Representations), 10 (Trade Attribution), 11 (Tax), 12 (Privacy), 13 (Warranty Disclaimer), 14 (Liability), 15 (Indemnification), 16 (IP), 20 (Disputes), 21 (Notices), 22 (Assignment), 23 (General Provisions), and 24 (Electronic Signature & Entire Agreement), along with any accrued payment obligations.

19. Modifications to Terms

Riptide Trading LLC reserves the right to update these terms at any time. Material changes will be communicated by email to the address on file for you at least 14 days before taking effect. Continued use of the Service after the effective date of updated terms constitutes your acceptance of those changes. If you do not agree to updated terms, you must cancel before the effective date.

20. Governing Law, Arbitration & Class Action Waiver

20.1 Governing Law

This agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.

20.2 Informal Dispute Resolution

Any dispute arising under this agreement shall first be addressed through good-faith negotiation between the parties. If unresolved within 30 days of written notice of the dispute, the dispute shall be submitted to binding arbitration as set forth below.

20.3 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to this agreement or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or its Commercial Arbitration Rules if Client is a business entity), with proceedings conducted in English. The arbitration shall take place in Pennsylvania or remotely by mutual agreement. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

20.4 Class Action Waiver

All disputes must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.

20.5 Jury Trial Waiver

To the maximum extent permitted by applicable law, each party knowingly, voluntarily, and intentionally waives any right to a trial by jury in any proceeding arising out of or relating to this agreement or the Service.

20.6 Arbitration Opt-Out

You may opt out of the arbitration, class action waiver, and jury trial waiver provisions of this Section 20 by sending written notice to support@quantglide.com within thirty (30) days of first accepting this agreement. Your notice must include your full legal name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provision of this agreement.

20.7 Exceptions

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the jurisdiction of that court, and either party may seek temporary or preliminary injunctive relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

21. Notices

All notices required or permitted under this agreement must be in writing. Notices to Riptide Trading LLC must be sent by email to support@quantglide.com. Notices to Client will be sent by email to the address associated with Client's account at the time of the notice. Notice is deemed given upon successful delivery of the email, or, for automated email, the earlier of successful delivery or the time the message is sent and not returned as undeliverable.

22. Assignment

Client may not assign, transfer, or delegate this agreement or any rights or obligations under it, by operation of law or otherwise, without Riptide Trading LLC's prior written consent. Riptide Trading LLC may assign this agreement, in whole or in part, without Client's consent, in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, provided that the assignee assumes Riptide Trading LLC's obligations. Any attempted assignment in violation of this Section is void.

23. General Provisions

Independent contractors. The parties are independent contractors. Nothing in this agreement creates a partnership, joint venture, agency, employment, or fiduciary relationship between the parties. Neither party has authority to bind the other.
No third-party beneficiaries. This agreement is entered into solely for the benefit of the parties. No third party has any rights under this agreement.
No waiver. The failure or delay of either party to enforce any provision of this agreement is not a waiver of that provision or any other provision. Any waiver must be in writing and signed by the waiving party.
Severability. If any provision of this agreement is found to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall continue in full force and effect. If the class action waiver in Section 20.4 is found unenforceable with respect to a particular claim, that claim shall be severed and proceed in court; the remainder of Section 20 shall continue to apply to all other claims.
Headings. Section headings are for convenience only and do not affect the interpretation of this agreement.
Currency. All amounts stated in this agreement are in United States Dollars (USD).
Counterparts & electronic delivery. This agreement may be accepted electronically. Electronic acceptance has the same legal effect as a handwritten signature.
Recorded communications. The parties may record onboarding or support calls for quality assurance, training, and dispute resolution purposes. By participating in any scheduled call, you consent to such recording. If you do not consent, notify us before the call begins and we will proceed without recording.

24. Electronic Signature & Entire Agreement

Electronic signature. By clicking “I agree” (or equivalent) at checkout, or by otherwise accessing or using the Service, you agree to be bound by this agreement and acknowledge that your electronic acceptance has the same legal force and effect as a handwritten signature under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable state Uniform Electronic Transactions Act (UETA) statutes. You consent to receive all communications, notices, agreements, and disclosures from Riptide Trading LLC in electronic form.

Entire agreement. This agreement, together with any pricing and plan details displayed at checkout and any separately published privacy policy, constitutes the entire agreement between you and Riptide Trading LLC with respect to the Service and supersedes all prior or contemporaneous understandings, proposals, or representations, whether written or oral.

Questions?

If you have any questions about these terms, contact us at support@quantglide.com.